Account Deletion

MP Workers (Mowing and Plowing) — how to delete your account and what happens to your data.

How to request account deletion

You can delete your account in either of two ways:

  • In the app (immediate): log in, open Profile → Settings, and use the "Delete Account" option. Deletion happens right away and you are signed out.
  • By email: send a request to support@mowingandplowing.com from the email address on your account, with the subject "Account Deletion Request".

What data is deleted

  • Your account profile (name, email, phone number, home address)
  • Login credentials and app access
  • Availability records and schedule preferences
  • Uploaded documents such as profile photos and application materials
  • Notification and message history tied to your account

What data may be retained

Some records are kept even after account deletion, where required for legal, tax, or operational reasons:

  • Payment and payout records, invoices, and tax documents (e.g. 1099 reporting) — retained as required by law, typically up to 7 years
  • Completed job records, including before/after photos, needed as proof of service for customers
  • Insurance certificates and signed agreements related to work performed
  • Records needed to resolve open disputes, incidents, or damage claims

Retained records are kept only as long as necessary and are no longer linked to an active account.

How long deletion takes

Deleting your account from inside the app is immediate — your login account and personal data are deleted right away and you are signed out. Email requests are processed within 30 days.

Contact

Questions about deletion or your data: support@mowingandplowing.com

See also our Privacy Policy and Terms of Use.