Terms of Use

1. Acceptance of Terms

By downloading, installing, or using the MP Workers mobile application or web platform (the "Service"), operated by Mowing and Plowing ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Mowing and Plowing. You must be at least 18 years old and legally capable of entering into contracts to use this Service.

2. Description of Service

MP Workers is a field service management platform that connects property management companies and property owners with independent service contractors for lawn care, snow removal, landscaping, and related services. The Service enables:

• Job assignment, dispatch, and scheduling for service contractors ("Workers").
• Photo and GPS-based proof-of-work documentation.
• Invoicing, payout processing, and financial record management.
• Communication between administrators, workers, and property stakeholders.

3. User Accounts

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security of your password and not share your credentials.
• Promptly notify us at support@mowingandplowing.com of any unauthorized use of your account.
• Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

4. Worker Obligations

If you use the Service as an independent contractor ("Worker"), you agree to:

• Maintain valid liability insurance and vehicle insurance as required by the Company, and keep certificates current.
• Complete assigned jobs in a professional and timely manner consistent with the scope specified.
• Submit accurate before/after photos and GPS check-ins for every assigned job.
• Not falsify, manipulate, or submit fraudulent job completion records, photos, or location data.
• Comply with all applicable local, state, and federal laws in the performance of services.
• Operate as an independent contractor, not as an employee of Mowing and Plowing.

5. Worker Classification

Unless expressly designated otherwise in writing, Workers using this platform are independent contractors, not employees, partners, or agents of Mowing and Plowing. Nothing in these Terms creates an employment relationship for independent contractors, who are solely responsible for their own taxes, insurance, equipment, and compliance with applicable labor laws.

Certain Workers may be designated by Mowing and Plowing as W-2 employees. Employee Workers are compensated hourly through payroll, record their working time through the platform's time clock, and are covered by Mowing and Plowing's applicable insurance and workers' compensation policies. For employee Workers, the terms of their employment (including wages, withholding, and benefits, if any) are governed by their hire documentation and applicable employment law, which control over any conflicting provision of these Terms. Provisions of these Terms concerning per-job payment, contractor payouts, 1099 reporting, and contractor-provided insurance do not apply to employee Workers.

6. Payments and Payouts

• Worker payouts are processed via Stripe Connect. By receiving payouts, you agree to Stripe's Connected Account Agreement.
• Payouts are issued following admin approval of completed job records. Approval timing is at the Company's discretion.
• The Company reserves the right to withhold or adjust payouts for jobs where fraud, policy violations, or disputes are identified.
• Workers are responsible for reporting all earnings to the appropriate tax authorities. The Company will issue 1099 forms as required by law.

7. Refunds and Processing Fees

Refunds of amounts paid for services are issued at Mowing and Plowing's discretion, based on the circumstances of the service performed and the documentation on file.

Card processing fees are non-refundable. When a card payment is refunded, the payment processing fee charged on the original transaction is retained by our payment processor and is not returned to us. Accordingly, that processing fee is deducted from the amount refunded to you, and you will receive the refunded amount less the original processing fee. The exact fee amount is shown in the refund confirmation email sent to you at the time the refund is issued.

Where a refund is issued because of an error or service failure on our part — including billing in error, a duplicate charge, work that was not performed, or work that did not meet our standards — Mowing and Plowing will absorb the processing fee at its discretion and refund the full amount paid.

Refunds are returned to the original payment method only and typically appear on your statement within 5–10 business days. Partial refunds may be issued where only part of the invoiced work is in dispute.

8. Acceptable Use

You agree not to use the Service to:

• Upload false, misleading, or fabricated job records, photos, or location data.
• Harass, threaten, or harm other users.
• Attempt to gain unauthorized access to other accounts or the platform's systems.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Use automated bots, scrapers, or scripts to access the Service without permission.
• Violate any applicable law or regulation.

9. Content You Submit

By submitting photos, videos, notes, or other content ("User Content") through the Service, you grant Mowing and Plowing a non-exclusive, worldwide, royalty-free license to use, store, display, and process that content solely for the purpose of operating the Service and providing the services described herein.

You represent that you own or have the right to submit all User Content, and that it does not violate any third-party rights or applicable laws.

10. Intellectual Property

All software, branding, content, and materials comprising the Service are the property of Mowing and Plowing or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written consent.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOWING AND PLOWING SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you to us in the three months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Mowing and Plowing and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any applicable law or third-party rights.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violations of these Terms. Upon termination, your right to use the Service ceases immediately. Sections 5, 7, 10, 11, 12, 13, and 16 survive termination.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, notifying you via email or in-app notification. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in a court of competent jurisdiction. You waive any right to a jury trial or class action.

17. Contact Us

For questions about these Terms, please contact us: